Privacy Policy

JF Heating Engineers & Plumbers (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out how we collect and process personal data through your use of our website.

Information We Collect

We may collect the following data when you use our website:

Name, email address, phone number, and address when you submit a contact or booking form
Information about your device and browsing activity through cookies and analytics
Any additional information you provide in form messages

How We Use Your Information

We use your personal data to:

Respond to enquiries and booking requests
Provide the plumbing and heating services you've requested
Send appointment confirmations and service updates
Improve our website and services

Data Sharing

We do not sell or rent your personal data to third parties. Form submissions are processed through Formspree, a secure form handling service. We may share data with service providers who assist us in operating our business.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Under the UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at john@jfplumbingandheating.co.uk.

Cookies

Our website uses essential cookies to ensure proper functionality. We also use Google Analytics cookies to understand how visitors interact with our site, and Google Ads cookies to measure which of our adverts lead to enquiries. If you reach our site from a Google advert, the phone number shown may be a Google forwarding number that connects straight to us; Google records basic call details (such as the time, duration and the caller's area code) so we can see which adverts lead to calls. Analytics cookies are used only to produce aggregate statistics about how our site is used, and are on unless you switch them off. Advertising cookies are only set if you accept them. You can change your choice at any time using the “Cookie settings” link at the bottom of every page.

Contact

If you have any questions about this privacy policy, please contact us at:

JF Heating Engineers & Plumbers
Heswall, Wirral, Merseyside
Email: john@jfplumbingandheating.co.uk
Phone: 0151 677 5932

Last updated: February 2026